IOCOM

CORE SOFTWARE LICENSE AGREEMENT

(Endpoint)

 

IMPORTANT—READ CAREFULLY

 

 

© 2003 inSORS Integrated Communications, Inc.

 

inSORS Reference: CSLA:E – 09-03

 

 

SECTION I

Introduction

 

Applicable to All parties

 

 

Section I-1: Binding Contract

This Core Software License Agreement ("Core Agreement") is a binding contract.  If you accept this Core Agreement, it binds both you and IOCOM as of the date that you accept it.

 

As used in this Core Agreement: “IOCOM” means inSORS Integrated Communications, Inc., a Delaware corporation doing business as IOCOM, as well as all IOCOM Affiliates; “Affiliate” means any corporation or other entity that, now or in the future, directly or indirectly controls, is controlled by, or is under common control with, IOCOM; “control” means, with respect to a corporation, the right to exercise, directly or indirectly, more than 50% of the voting rights attributable to the controlled corporation, and, with respect to any person, partnership, limited liability company, trust, other entity or association, the possession, directly or indirectly, of the power to direct or cause the direction of the management or policies of the controlled entity.

 

Section I-2: Enterprise License Agreement

As used in this Core Agreement, an “Enterprise License Agreement” is in existence if and only if a license to use IOCOM Software for an indefinite period of time (such as, for example, a Master Software License) has previously been executed by both IOCOM and your affiliated business entity and it is still in full force and effect.

 

If you are affiliated with a particular business entity; an Enterprise License Agreement is in existence; and you are authorized to download or use IOCOM Software or use IOCOM Services pursuant to the Enterprise License Agreement: you may accept this Core Agreement on behalf of your affiliated business entity.  In such a case, the business entity is bound by this Core Agreement, and the business entity will receive an “Enterprise License” for IOCOM Software and Services.  Further, unless the context require a different meaning, the term, “you,” refers to the business entity that entered into the Enterprise License Agreement with IOCOM and on whose behalf an individual is entering into this Core Agreement.

 

Section I-3: Subscription Agreements Generally

As used in this Core Agreement, “Subscription” means  a right to utilize IOCOM Services during a particular Usage Term.  “Usage Term” means a specified calendar period during which you have a Subscription.  The Usage Term of any Subscription (including each Usage Term for a renewed Subscription) will never exceed one year.  A Subscription includes a limited right to use IOCOM Software, as described below in this Core Agreement.

 

You have a “Paid Subscription” if and only if: you have a Subscription; you are contractually obligated to pay, or you have paid, a specific monetary fee to IOCOM as compensation for the Subscription during the Usage Term; and any payment owed by you to IOCOM for the Subscription during the Usage Term is not in arrears.

 

Section I-4: Master Subscription Agreement

As used in this Core Agreement, a “Master Subscription Agreement” is in existence if and only if a contract for a Subscription has previously been executed by both IOCOM and your affiliated business entity and it is still in full force and effect.

 

If you are an individual affiliated with a particular business entity; a Master Subscription Agreement is in existence; and you are authorized to download or use IOCOM Software or use IOCOM Services pursuant to the Master Subscription Agreement: you may accept this Core Agreement on behalf of your affiliated business entity.  In such a case, the business entity is bound by this Core Agreement, and the business entity will receive a Subscription to use IOCOM Services.  Further, unless the context require a different meaning, the term, “you,” refers to the business entity that entered into the Subscription Agreement with IOCOM and on whose behalf an individual is entering into this Core Agreement.

 

Section I-5: Individual Subscription Agreement

In all other situations not described above, including the case where:

  • you are an individual desiring to use IOCOM Services; or
  • a Master Subscription Agreement for your affiliated business entity is not in existence (or you are not authorized to act under a Master Subscription Agreement in existence); or
  • you or your affiliated business entity receives a complementary, trial, or other reduced-fee right to utilize IOCOM Services,

you may only accept this Core Agreement on behalf of yourself as an individual.  In such a case, upon acceptance, you as an individual (that is, as a natural person) are personally bound by this Core Agreement, and you receive an “Individual Subscription” for IOCOM Services. 

 

Section I-6: Upon Acceptance of This Agreement

BY ACCEPTING THIS AGREEMENT, YOU, AS AN INDIVIDUAL:

  • ARE REPRESENTING AND WARRANTING THAT YOU ARE AT LEAST 13 YEARS OF AGE AND OTHERWISE HAVE THE LEGAL CAPACITY TO ENTER INTO, AND BE BOUND BY, A CONTRACT FOR THE SUBJECT MATTER OF THIS CORE AGREEMENT;
  • ARE REPRESENTING AND WARRANTING THAT THE APPLICABLE LAWS OF YOUR COUNTRY OR JURISDICTION DO NOT PROHIBIT YOU FROM USING IOCOM SOFTWARE OR SERVICES OR FROM ENTERING INTO THIS CONTRACT;
  • ARE AGREEING TO BE BOUND BY THIS CORE AGREEMENT, INCLUDING THE WARRANTY DISCLAIMERS, LIMITATIONS ON LIABILITY, AND TERMINATION PROVISIONS; AND
  • ARE REPRESENTING AND WARRANTING, TO THE EXTENT THAT YOU ACCEPT THIS CORE AGREEMENT ON BEHALF OF YOUR AFFILIATED BUSINESS, THAT YOU ARE AUTHORIZED TO ENTER INTO THIS CORE AGREEMENT ON BEHALF OF YOUR AFFILIATED BUSINESS ENTITY AND THAT YOUR AFFILIATED BUSINESS ENTITY WILL BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT UPON YOUR ACCEPTANCE OF IT.

 

IF YOU DO NOT UNDERSTAND, OR ARE NOT FLUENT IN, THE ENGLISH LANGUAGE OR IF YOU OTHERWISE DO NOT OR CANNOT AGREE WITH ALL THE TERMS AND CONDITIONS OF THIS CORE AGREEMENT:

DO NOT ACCEPT THIS CORE AGREEMENT, DO NOT DOWNLOAD, INSTALL OR USE IOCOM SOFTWARE, AND DO NOT USE, OR JOIN ANY MEETING SUPPORTED BY, IOCOM SERVICES.  INSTEAD, EXIT THIS APPLICATION NOW AND RETURN ANY EQUIPMENT SENT TO YOU BY IOCOM OR AT IOCOM’S DIRECTION.  You will not be charged for IOCOM Software if you do not download it.

 

 

Section I-7: Organization of this Core Agreement

This Agreement governs both the situations where:

  • You wish to download or use IOCOM Software or use IOCOM Services pursuant to an Enterprise License Agreement; and
  • You wish to download or use IOCOM Software or use IOCOM Services as part of a Subscription (either under a Master Subscription Agreement or as an Individual Subscription).

Enterprise License and Subscription Agreements have different terms and conditions:

  • Sections I, II, III and V of this document contain the terms and conditions applicable to you if you are a party to an Enterprise License Agreement.
  • Sections I, II, IV and V of this document contain the terms and conditions applicable to you have a Subscription.

 

 

 

SECTION II

GENERAL TERMS AND CONDITIONS

 

APPLICABLE TO ALL PARTIES

 

Section II-1: Further Definitions

"IOCOM Software" means any and all computer programs to which IOCOM grants you access.  Such access includes programs that are delivered or deliverable by IOCOM to you or that you are otherwise authorized by IOCOM to use.

 

IOCOM has no obligation to provide any Update to IOCOM Software.  Nonetheless, in the event that any Update is provided, the Update constitutes "IOCOM Software" for purposes of this Core Agreement and is subject to all the terms and conditions of this Core Agreement. 

 

“Update” means any improvement, fix, upgrade, new version or other change in the features, functions or capabilities of IOCOM Software or Services.

 

“IOCOM Services” means services supplied to you by IOCOM that provide communication functionality.

 

“Confidential Information" means any nonpublic information that IOCOM specifically marks or designates, either orally or in writing, as confidential or which, under the circumstances surrounding the disclosure, would be apparent to a reasonable person, familiar with IOCOM’s business and the industry, to be of a confidential nature. 

 

“Your Computer” means a single computer in possession or under your control.

 

Unless otherwise specified in this Core Agreement, words importing the singular include the plural, words importing persons include bodies corporate and unincorporated, and references to the whole include the part; and in each case vice versa.  Thus, by way of example and not by way of limitation, “computer program” includes both a portion of a computer program and a plurality of computer programs.

 

 

Section II-2: Acceptance

In consideration of the mutual promises and covenants set forth in this Core Agreement and for other good and valuable consideration, the receipt and sufficiency of which you acknowledge, you agree to be bound by all the terms and conditions of this Core Agreement.  You may indicate such agreement by pressing the “Accept” button icon that appears when this Core Agreement is displayed or by downloading or installing IOCOM Software or by using IOCOM Software or Services.

 

You agree to the use of electronic communications in order to enter into contracts and deliver notices.  You waive any rights or requirements under the laws and regulations of any jurisdiction that require a non-electronic signature or delivery of notices, to the full extent permitted under applicable law.

 

 

Section II-3: Transfer of Rights

Absent a separate, written agreement with IOCOM to the contrary: you will only use IOCOM Software and Services for collaboration sessions in which you are an active participant and as permitted under this Core Agreement.

 

You may not sublicense, assign or otherwise transfer any rights under this Core Agreement, nor authorize IOCOM Software to be copied, except as may be expressly permitted in this Core Agreement.  IOCOM, however, may assign all or any part of this Core Agreement, without your consent, in connection with a merger, acquisition, or corporate reorganization, or in connection with a sale of all or a substantial portion of its assets.

 

 

Section II-4: Intellectual Property

IOCOM retains all right, title and interest, including intellectual property rights, in and to IOCOM Software and Services and any copies, improvements, derivations and Updates thereof.  Nothing in this Core Agreement will be construed to grant to you any right, title or interest (including any license) in or to IOCOM Software or Services, except as expressly set out in this Core Agreement.  Nothing in this Core Agreement gives you the right:

  • to sublicense or otherwise grant any right to anyone under any portion, or all, of the IOCOM Software or Services; or
  • to distribute, import, export, or otherwise provide to anyone any portion, or all, of the IOCOM Software or Services.

 

You will not make any copies of IOCOM Software, nor allow another entity to do so, other than to the extent IOCOM is required by law to permit you to do so.

 

If you accept this Core Agreement, you may be invited to download and install a single copy of IOCOM Software on Your Computer.  Also, you may receive, or you may have already received, from IOCOM a computer having a single copy of IOCOM Software already loaded on it.  In each such case, you may maintain and use the single copy of IOCOM Software on one computer, as machine-readable object code only.  You may make a second copy of IOCOM Software (or the minimum number required by law) for use exclusively as a backup, archival copy.  You may not make any other copies of IOCOM Software.

 

For non-server IOCOM Software downloaded on Your Computer, you may access and use IOCOM Software and Services at that one computer, but not at any other computer or location (unless you again download IOCOM Software and accept another IOCOM License Agreement at the other computer or location).

 

You will not reverse engineer, decompile, modify, adapt, translate, or prepare a derivative work based upon any IOCOM Software, nor allow another entity to do so.  You will not disassemble, reduce to human readable form, nor otherwise attempt to derive the form, content or structure of source code for IOCOM Software, nor allow another entity to do so.  You will not provide, rent, lease, resell, lend or otherwise distribute IOCOM Software or Services to any third party.  You will not use IOCOM Software and Services on a timeshare basis or as part of the operation of a commercial service agency.  You will not use IOCOM Software and Services to operate a website or otherwise generate any income from providing IOCOM Software or Services to others.  You will not use IOCOM Software or Services for the development, production or marketing of a service or product related to visual communication.  You will not use IOCOM Software or Services for any unlawful purpose. 

 

Thus, by way of example and not of limitation: you will not disassemble, decrypt, modify or otherwise attempt to discover the source code of IOCOM Software. nor any communication between executables and other components of IOCOM Software; you will not use IOCOM Software for any purpose other than for IOCOM Services; you will not use IOCOM Software on a client device for any purpose other than to connect to an IOCOM licensed server and conduct a communication session; you will not attempt to subvert the limits enforced by IOCOM Software on a server device; and you will not attempt to exceed the limits IOCOM has set for your account type.

 

Should you, in violation of this Core Agreement, develop, or assist with the development of a modification of IOCOM Software (including, by way of example and not by way of limitation, a derivative work based upon IOCOM Software) that (1) necessarily relies upon IOCOM Software or a derivation thereof and (2) is conceived, authored or made by you or your agents, whether alone or jointly with someone else, such change or modification is referred to in this Core Agreement as a “Software Modification.”  You assign to IOCOM, and further agree, at IOCOM’s request, to assign formally to IOCOM, without further compensation, all right, title and interest in and to any such Software Modification.

 

Should you desire that IOCOM Software be modified for use with a particular application, you are encouraged to direct such inquires to IOCOM at the address provided below in this Core Agreement.  You grant to IOCOM, and further agree, at IOCOM’s request, to grant formally to IOCOM, without further compensation, a royalty-free, worldwide, freely transferable, irrevocable, perpetual license to use and incorporate into IOCOM Software and Services any suggestions, enhancement requests, recommendations or other feedback that you may provide to IOCOM.

 

You will not remove, change, obscure or otherwise alter (1) any patent, trademark or copyright notice or (2) any display of an IOCOM name or logo that appears in, or in association with, IOCOM Software or Services, nor allow another entity to do so.

 

 

Section II-5: Confidentiality

You agree with respect to any Confidential Information disclosed by IOCOM to you:

  • to take such steps, including the adoption and enforcement of internal policies, procedures and monitoring mechanisms, as are necessary, to protect the Confidential Information from unauthorized use, reproduction or disclosure;
  • to use Confidential Information only for the purposes of the Agreement or as otherwise expressly permitted by this Core Agreement;
  • not to copy Confidential Information or cause or allow it to be copied, directly or indirectly, in whole or in part, except as required in connection with your use of IOCOM Software and Services pursuant to this Core Agreement; and
  • not to disclose, transfer, publish or otherwise communicate Confidential Information in any manner to any person, except as permitted under this Core Agreement.

 

In particular, you acknowledge that IOCOM Software contains Confidential Information of IOCOM, regardless of whether or not any portion thereof is the subject of a patent or copyright.  You will not allow a competitor of IOCOM to have access, directly or indirectly, to the source code or object code for IOCOM Software.  You acknowledge that any of such actions would result in substantial, immediate, irreparable harm to IOCOM.  If such actions are taken, you will be liable for all resulting damages, concluding consequential damages, incurred by IOCOM.

 

All Confidential Information, in tangible or electronic form, under your control will be destroyed, erased or returned to IOCOM promptly upon the earlier of either a written request by IOCOM or the termination of this Core Agreement.

 

The restrictions of this section will not apply to Confidential Information that:

  • is or becomes generally available to the public through no breach of this Core Agreement by you;
  • was in your possession, free of any obligation of confidence, prior to the time of your receipt of it;
  • is developed by you independently of any the Confidential Information;
  • is rightfully obtained by you from a third party authorized to make such disclosure to you without restriction on the use of the information; or
  • is required to be disclosed by law, governmental regulation or Court Order, provided that you give prompt, written notice to IOCOM of such legal requirement to disclose, so as to provide IOCOM a reasonable opportunity to contest such disclosure.

 

 

Section II-6: Privacy

IOCOM or an IOCOM Affiliate may collect and process information regarding you, to the extent allowed by all relevant laws and regulations.  An IOCOM Affiliate is any corporation or other entity that, now or in the future: directly or indirectly controls, is controlled by, or is under common control with, IOCOM; or that has entered into a distribution agreement with IOCOM and agreed to take appropriate organizational and technical measures to protect your information

 

 

Section II-7: Limitations on the Usage of IOCOM Software and Services

You are responsible for the content of all communications that you send with IOCOM Software or Services.  You are responsible for the content of all communications sent by anyone using your password or account identifier.  IOCOM is not responsible for the content of any communication that you send, or that is sent by someone with your password or account identifier, through the use of IOCOM Software or Services.

 

You will not violate any applicable law or regulation with your use of IOCOM Software and Services.  Thus, by way of example and not by way of limitation: you will not use IOCOM Software or Services to communicate any material that is pornographic, obscene, indecent, defamatory, threatening, harassing, in violation of anyone’s intellectual property rights, likely to result in civil liability, or that is, or assists, criminal conduct.  You will not use IOCOM Software or Services to invade the privacy of another, nor to transmit material that is harmful to minors or that promotes racism or other forms of improper discrimination.  You are solely responsible for any recording of a communication session using IOCOM Software or Services.  You will not use IOCOM Software or Services to send unsolicited (“spam”) communications.  You will not use IOCOM Software and Services in any manner likely to damage or otherwise interfere with the website or network of another entity. 

 

 

Section II-8: Export Controls

You acknowledge that IOCOM Software and Services may be subject to export control laws and regulations of the United States and other countries.  You represent and warrant that you will not directly or indirectly export or otherwise transfer any portion of IOCOM Software or Services in violation of any applicable export control law or regulation.  In all events, you agree that you will not assist with the transfer of IOCOM Software to any country or other entity subject to U.S. sanctions nor to any country or other entity where such transfer is prohibited by U.S. Export Administration Regulations.

 

 

Section II-9: Breach

You agree that you will be liable for any and all damages, including consequential damages, incurred by IOCOM as a result of any breach by you of this Core Agreement.

 

Upon your breach of any provision of this Core Agreement, including by way of example and not by way of limitation, your failure to make timely payments to IOCOM of all amounts determined by IOCOM to be due to it for your use of IOCOM Software or Services: IOCOM may immediately terminate this Core Agreement, as well as any Software license and any Subscription that you have; and you must promptly destroy all copies of IOCOM Software in your possession, custody or control.

 

You acknowledge that any use of IOCOM Software contrary to this Core Agreement, including any transfer, copying or disclosure to others of any IOCOM Software, will likely result in substantial, immediate, irreparable harm to IOCOM.  Following any action by you with respect to IOCOM Software that is contrary to this Core Agreement, IOCOM will be entitled to equitable relief (including, without limitation, preliminary and permanent injunctive relief), without posting a bond or other security.

 

 

Section II-10: Disclaimers of Warranties and Limitations On Liability

IOCOM SOFTWARE AND SERVICES ARE MADE AVAILABLE "AS IS," AND IOCOM MAKES NO WARRANTY AS TO THEIR USE OR PERFORMANCE. 

 

IN PARTICULAR, EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT OR OTHERWISE REQUIRED BY LAW:

  • IOCOM PROVIDES NO WARRANTIES TO YOU, EITHER EXPRESS OR IMPLIED.
  • IOCOM DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR OF MERCHANTABLE QUALITY OR OF FITNESS FOR ANY PURPOSE, EXPRESS, IMPLIED, SPECIFIC, GENERAL OR OTHERWISE.
  • IOCOM DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY OF NONINFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS.
  • IOCOM DISCLAIMS ANY IMPLIED WARRANTY ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE.

 

FOR THE AVOIDANCE OF DOUBT, YOU ACKNOWLEDGE AND AGREE THAT:

  • THE IOCOM SOFTWARE AND SERVICES HAVE NOT BEEN DESIGNED OR TESTED FOR, NOR HAS IOCOM CERTIFIED ANY IOCOM SOFTWARE OR SERVICES FOR USE IN, EMERGENCY OR HIGH-RISK APPLICATIONS.
  • IOCOM MAKES NO EXPRESS OR IMPLIED WARRANTIES WITH RESPECT TO THE IOCOM SOFTWARE OR SERVICES, INCLUDING BUT NOT LIMITED TO, ANY WARRANTY RELATING OR OF ANY CONSEQUENCES THAT MAY RESULT FROM THE IMPLEMENTATION OF ANY RECOMMENDATION IOCOM MAY PROVIDE.
  • YOU WILL MAKE NO CLAIM AGAINST IOCOM ON ACCOUNT OF ANY CLAIM OF INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHT.

 

FOR THE AVOIDANCE OF DOUBT, YOU ACKNOWLEDGE AND AGREE THAT IOCOM MAKES NO WARRANTY OR REPRESENTATION:

  • REGARDING THE RESULTS THAT MAY BE OBTAINED THROUGH THE USE OF THE IOCOM SOFTWARE OR SERVICES.
  • REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH USE OF THE IOCOM SOFTWARE OR SERVICES.
  • THAT IOCOM SOFTWARE OR SERVICES WILL MEET ANY USER REQUIREMENTS.
  • THAT THE USE OF IOCOM SOFTWARE OR SERVICES WILL BE SECURE, UNINTERRUPTED, TIMELY OR ERROR-FREE.
  • THAT IOCOM SOFTWARE OR SERVICES WILL PROVIDE ANY PARTICULAR QUALITY OF SERVICE, NOR THAT IOCOM SERVICES WILL BE AVAILABLE FOR ANY PERIOD OF TIME.

 

YOU ACKNOWLEDGE AND AGREE THAT THE IOCOM SOFTWARE AND SERVICES ARE NOT INTENDED TO SUPPORT OR CARRY EMERGENCY COMMUNICATIONS TO ANY TYPE OF HOSPITAL, LAW ENFORCEMENT AGENCY, OR MEDICAL CARE UNIT, NOR ARE THEY TO BE USED FOR ANY OTHER KIND OF EMERGENCY SERVICES (INCLUDING, FOR EXAMPLE, CONNECTIONS TO EMERGENCY SERVICES PERSONNEL OR PUBLIC SAFETY ANSWERING POINTS).  YOU ACKNOWLEDGE AND AGREE THAT THE IOCOM SOFTWARE AND SERVICES ARE NOT A REPLACEMENT FOR YOUR PRIMARY TELEPHONE SERVICE.  YOU REPRESENT AND WARRANT THAT YOU HAVE ALREADY MADE OTHER ARRANGEMENTS TO ACCESS EMERGENCY SERVICES, AND YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE THE SOLE RESPONSIBILITY TO PURCHASE (SEPARATE FROM YOUR LICENSE OF IOCOM SOFTWARE AND SERVICES OR YOUR PURCHASE OF AN IOCOM SUBSCRIPTION) TRADITIONAL LANDLINE OR WIRELESS TELEPHONE SERVICES TO MAINTAIN ACCESS TO EMERGENCY SERVICES.  YOU ACKNOWLEDGE AND AGREE THAT THE IOCOM SOFTWARE AND SERVICES ARE NOT REQUIRED TO OFFER ACCESS TO EMERGENCY SERVICES UNDER ANY REGULATION, LAW OR OTHER RULE.

 

YOU WILL INDEMNIFY, DEFEND AND HOLD HARMLESS IOCOM, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, DISTRIBUTORS AND RESELLERS FROM ANY THIRD PARTY CLAIM, LIABILITY, DAMAGES AND COSTS (INCLUDING ATTORNEY FEES) ARISING FROM:

  • YOUR USE OF THE IOCOM SOFTWARE AND SERVICES.
  • YOUR BREACH OF THIS AGREEMENT.
  • ANY ACTIVITY BY A THIRD PARTY USING YOUR IOCOM PASSWORD OR ACCOUNT IDENTIFIER.
  • ANY CLAIM THAT IOCOM SOFTWARE OR SERVICES SHOULD PROVIDE ACCESS TO EMERGENCY SERVICES.
  • ANY CLAIM THAT YOU HAVE INFRINGED THE INTELLECTUAL PROPERTY OF ANOTHER.

 

THE IOCOM SOFTWARE AND SERVICES REQUIRE CERTAIN HARDWARE AND INTERNET CONNECTIVITY.  IOCOM SOFTWARE AND SERVICES MAY NOT OPERATE ON SOME TYPES OF THIRD-PARTY HARDWARE, IN SOME MULTI-LICENSE SOFTWARE ENVIRONMENTS (E.G., DIFFERENT TYPES OF SOFTWARE ON THE SAME COMPUTER) OR WITH SOME TYPES OF INTERNET CONNECTIONS.  IOCOM DOES NOT REPRESENT OR WARRANT THAT ANY THIRD-PARTY-SUPPLIED HARDWARE, ANY MULTI-LICENSE SOFTWARE ENVIRONMENT OR ANY INTERNET CONNECTION WILL SUPPORT ANY CURRENT OR FUTURE FEATURES OF IOCOM SOFTWARE OR SERVICES.

 

YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE INDEPENDENTLY VERIFIED THAT THE IOCOM SOFTWARE AND SERVICES ARE APPROPRIATE FOR THE PURPOSES FOR WHICH YOU INTEND TO USE THEM, AND THAT YOU DID NOT RELY UPON ANY SKILL OR JUDGMENT OF IOCOM IN SUCH SELECTION.  YOU ARE USING YOUR OWN DISCRETION TO USE THE IOCOM SOFTWARE AND SERVICES, AND YOU ACCEPT THE ENTIRE RISK ASSOCIATED WITH SUCH USAGE.  YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES RESULTING FROM YOUR USE OF THE IOCOM SOFTWARE OR SERVICES. 

 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL IOCOM BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES (INCLUDING BY WAY OF EXAMPLE AND NOT BY WAY OF LIMITATION, LOST PROFITS, LOST SAVINGS, LOSS OF GOODWILL, DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS), NOR FOR EXEMPLARY DAMAGES ARISING OUT OF THE USE OF, OR THE INABILITY TO USE, THE IOCOM SOFTWARE OR SERVICES OR THE PROVISION OF, OR FAILURE TO PROVIDE, SUPPORT, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF IOCOM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

IN ALL EVENTS, THE TOTAL LIABILITY OF IOCOM FOR ANY CAUSE OF ACTION RELATED TO THIS AGREEMENT, IOCOM SOFTWARE AND/OR IOCOM SERVICES (REGARDLESS OF THE FORM OF ACTION AND REGARDLESS OF WHETHER THE ACTION ARISES IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY) WILL BE LIMITED TO AN AMOUNT EQUAL TO THE AMOUNT ACTUALLY PAID BY YOU TO, AND RECEIVED BY, IOCOM PURSUANT TO THIS CORE AGREEMENT DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE TIME THAT YOU FIRST BECAME AWARE OF, OR REASONABLY COULD HAVE BECOME AWARE OF, ANY ALLEGED, IMPROPER ACTION BY IOCOM.  SUCH LIMITATIONS OF LIABILITY SHALL NOT APPLY TO DAMAGES FOR: BODILY INJURY (INCLUDING DEATH), DAMAGE TO REAL PROPERTY AND TANGIBLE PERSONAL PROPERTY NOR TO FRAUDULENT CONDUCT.

 

THE PROVISIONS OF THIS SECTION STATE THE EXCLUSIVE LIABILITY OF IOCOM AND YOUR EXCLUSIVE REMEDY.

 

THE FOREGOING EXCLUSIONS AND LIMITATIONS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.

 

SOME STATES OR JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, OR THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY.

 

 

Section II-11: Force Majeure

Neither you nor IOCOM will be responsible for any failure to perform, or delay in performing, any of its obligations under this Core Agreement, to the extent that such failure or delay results from causes outside the reasonable control of the party.

 

 

Section II-12: Independent Actors

Nothing in this Core Agreement will be construed as establishing or implying any agency, partnership, joint venture, franchise, fiduciary, or employment relationship between you and IOCOM.  There are no third-party beneficiaries to this Core Agreement.

 

 

Section II-13: Severability and Waiver

If any provision of this Core Agreement, or any part thereof, is found by any court or administrative body of competent jurisdiction to be illegal, invalid or unenforceable, the illegality, invalidity or unenforceability of such provision or part of a provision will not affect the other provisions of this Core Agreement or the remainder of each provision in question, which shall remain in full force and effect.  Each invalid, illegal or unenforceable provision shall be treated by any such court or administrative body as modified to the least extent necessary to rectify its invalidity, illegality or unenforceability and achieve, to the greatest extent possible, the economic, legal and commercial objectives of the illegal, invalid or unenforceable provision.  Each such invalid, illegal or unenforceable provision shall be enforced as so modified. 

 

No failure by IOCOM to exercise or enforce, and no delay by IOCOM in exercising or enforcing, any right, remedy or provision of this Core Agreement will operate as a waiver of such right, remedy or provision.  No single or partial exercise or enforcement of any right, remedy or provision by IOCOM will preclude any other or further exercise or enforcement by IOCOM of such right, remedy or provision or the exercise or enforcement of any other right, remedy or provision.

 

 

Section II-14: Dispute Resolution

Any controversy or claim arising out of, relating to or connected with this Core Agreement (including a breach of the Agreement) must be settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.  Any arbitration under this Core Agreement must be administered exclusively by the Chicago Regional Office of the American Arbitration Association, or, in the event that office is unable to act, by the closest available regional office to Chicago, Illinois.  The arbitration must be held in Cook County, Illinois.  This provision for arbitration is specifically enforceable by either you or IOCOM and, except as otherwise provided by applicable law, the decision of the arbitrator(s) in accordance herewith will be final and binding.  The arbitrator(s) will have the power to issue and grant permanent injunctive relief and other equitable orders and remedies.  To the extent authorized by applicable law, any such arbitration shall be conducted in confidence.  Each party will pay its own expenses for the arbitration(s), and the expenses of the arbitrator(s) will be equally shared, subject to reimbursement to the prevailing party as described below.

 

 

Section II-15: Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois without regard to the conflicts of laws principles thereof.  To the extent that this Core Agreement contemplates and permits either you or IOCOM to bring an action in court of competent jurisdiction, you and IOCOM agree to submit irrevocably to the state and federal courts located in Cook County, Illinois, and agree that such courts will be the venue of choice in any such proceedings.  This Agreement will not be governed by the conflict of law rules of any jurisdiction or the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.

 

You and IOCOM agree that in the event of any suit or proceeding brought by either you or IOCOM against the other, the party prevailing therein will be entitled to payment from the other party of its reasonable counsel fees and disbursements in an amount judicially determined.

 

Nothing shall prevent a party to this Core Agreement from applying to a court of competent jurisdiction for a temporary restraining order, a preliminary injunction or other equitable relief to preserve the status quo or prevent irreparable harm pending the selection and confirmation of the arbitrator(s).

 

 

 

SECTION III

ENTERPRISE TERMS AND CONDITIONS

 

APPLICABLE TO PARTIES

UNDER AN ENTERPRISE LICENSE AGREEMENT

 

The following additional terms and conditions apply to you if and only if you are party an Enterprise License Agreement (as defined in Section I).

 

Section III-1: Authority

You warrant and represent that an Enterprise License Agreement, as defined in Section I of this Core Agreement, is in existence.  To the extent that you are not authorized to accept this Core Agreement on behalf of your affiliated business entity or that use IOCOM Software for a purpose not authorized by your business entity, you agree that you will be bound as an individual to the terms and conditions of this Core Agreement.

 

 

Section III-2: Entire Agreement

This Core Agreement incorporates by reference the Enterprise License Agreement.  This Core Agreement (including the incorporated Enterprise License Agreement) constitutes the entire agreement between you and IOCOM with respect to the subject matter hereof and supersedes all other prior agreements and understandings, oral and written, between you and IOCOM with respect to the subject matter hereof.  This Core Agreement may only be modified by a writing issued by an authorized officer of IOCOM.

 

If there is any conflict between the provisions of this Core Agreement and the Enterprise License Agreement, then the terms of the Enterprise License Agreement will prevail.

 

 

Section III-3: Term

This Core Agreement will be effective as of the date you accept it and will remain effective until terminated pursuant to the terms of the Enterprise License Agreement.  If the Enterprise License Agreement includes no provision for termination, then the terms of Section IV-4 below are incorporated into this provision.

 

 

 

SECTION IV

SUBSCRIPTION TERMS AND CONDITIONS

 

APPLICABLE TO PARTIES

UNDER A SUBSCRIPTION AGREEMENT

 

The following additional terms and conditions apply to you if you are not a party to an Enterprise License Agreement (as defined in Section I).

 

Section IV-1: Entire Agreement

This Agreement incorporates by reference any Subscription Agreement that may exist.  This Agreement (including any incorporated Subscription Agreement) constitutes the entire agreement between you and IOCOM with respect to the subject matter hereof and supersedes all other prior agreements and understandings, oral and written, between you and IOCOM with respect to the subject matter hereof.  If there is any conflict between the provisions of this Core Agreement and any Subscription Agreement, then the terms of this Core Agreement will prevail.

 

This Agreement may only be modified by a writing issued by an authorized officer of IOCOM.  Any IOCOM Software Updates and future IOCOM Services (if any) may be licensed under additional or different terms.  This Agreement shall not prejudice the statutory rights of any party dealing as a consumer.

 

 

Section IV-2: Usage

Only you may use IOCOM Software or Services pursuant to this Core Agreement.

 

If you have a Subscription that is not Paid Subscription, you necessarily have an Individual Subscription and you, as an individual (that is, a natural person) may use IOCOM Software or Services to participate in collaboration sessions: no more than six hours in any one calendar day; and no more than10,000 minutes in any one calendar month.  Further, if you not have a Paid Subscription: you may not initiate more than 50 collaboration sessions with IOCOM Software or Services in any one calendar day; and you may not initiate any collaboration session having more than one participant in addition to yourself.  IOCOM has the right to terminate your Subscription, in accordance with Section IV-5 below, if you exceed any of the usage limits set forth in this paragraph.

 

If do not have a Paid Subscription and you do not participate in a collaboration session for a period of 90 consecutive days, IOCOM has the right to terminate your Subscription in accordance with Section IV-5 below.

 

If your use of IOCOM Software and Services depends upon the use of a computer or Internet connection owned or controlled by another entity, you represent and warrant that such other entity consents to your use of IOCOM Software and Services with such computer or Internet connection.

 

 

Section IV-3: No Obligation for Technical Support

IOCOM is not obligated to provide any support to you.  IOCOM may, or may not, offer support to assist you in using IOCOM Software and Services.  If IOCOM does offer such support, at any time and without prior notice, IOCOM may, at its sole discretion, discontinue or otherwise modify or limit such support.  Further, at any time and without prior notice, IOCOM may, at its sole discretion and without prior notice, delete any records pertaining to your usage of IOCOM Software or Services.

 

 

Section IV-4: Termination of Your Subscription Generally

You may terminate your Subscription at the end of your Usage Term by providing a Notice of Termination to IOCOM at least ten business days before the end of the Usage Term.  Such Notice of Termination must be in the form of an email to IOCOM sent to: termination-notice@iocom.com; and the email must include your full name, any password and account identifier provided to you by IOCOM, and a statement that you wish to terminate your IOCOM Subscription. 

 

You may not terminate your Subscription before the end of your Usage Term.  If IOCOM receives from you a Notice of Termination ten or more business days before the end of your Usage Term, your Subscription will terminate at the end of the Usage Term.  If IOCOM receives from you a Notice of Termination less than ten business days before the end of a particular Usage Term, the termination will not take effect until the end of the succeeding Usage Term.

 

Upon receipt of a Notice of Termination from you, IOCOM may, without further notice to you, disable your ability to use IOCOM Software and Services. 

 

Any fees you have paid to IOCOM in advance are non-refundable.  To the extent that you have paid IOCOM for a Subscription, you provide a Notice of Termination to IOCOM, and the Usage Term has not expired, you will receive no refund for the time between the Notice to IOCOM and the termination of your Subscription.

 

Upon termination of your Subscription by either you or IOCOM, you will both cease any further use of IOCOM Services and destroy or return all copies of IOCOM Software within your possession, custody or control.  You will remain liable for all fees incurred or accrued by you as of the termination of the Agreement.

 

In its sole discretion, IOCOM has the right to discontinue offering IOCOM Software and Services after the end of any Usage Term.  If you have a Paid Subscription, IOCOM has the right to amend this Core Agreement at the end of the Usage Term by publishing an amended core agreement on the IOCOM website and providing notice to you of such publication.  You acknowledge and agree that you will signify your acceptance of any amended core agreement by agreeing to a Subscription Usage Term that begins after such publication.

 

IOCOM has no obligation to provide Updates to IOCOM Software.  You may be requested to enter into an amended core agreement, however, as a precondition to downloading or using an Update.  If you do not accept the amended core agreement, you will have no right to receive any Update.

 

If you have paid IOCOM in advance for a Subscription for a particular Usage Term, that particular Usage Term has not expired, and IOCOM terminates your Subscription without cause, you will receive a refund equal to the pro-rata refund for the unexpired portion of the amount paid by you and received by IOCOM for such particular Usage Term; IOCOM will have no further liability to you as a result of terminating your Subscription without cause.

 

IOCOM may, at its sole discretion, modify, upgrade, downgrade, update, expand or contract the features of IOCOM Software and Services from time to time without notice to you and without refunding any payment to you or otherwise incurring any liability to you.

 

If (i) you fail to comply with any provision of this Core Agreement; (ii) IOCOM is unable to verify or authenticate any information you provide to IOCOM (including information you provide in a Registration or Order Form); or (iii) information you provide is incomplete or inaccurate, IOCOM may terminate your Subscription, without any notice or without incurring any liability to you.

 

 

Section IV-5: Termination of Your Subscription by IOCOM

If you are receiving a complementary, trial, or other reduced-fee right to utilize IOCOM Services, or if you also breach this Core Agreement: at any time, without prior notice and without incurring any liability to you, IOCOM may, at its sole discretion (1) terminate your Subscription or (2) modify, degrade or disable some or all features of the IOCOM Services and Software available to you.  As used throughout this Core Agreement, upon terminating your Subscription, IOCOM may:

  • terminate this Core Agreement with you as well as your license for IOCOM Services and IOCOM Software; and
  • disable your ability to use IOCOM Services and IOCOM Software.

IOCOM reserves the right, but does have any obligation, to reinstate your Subscription after it has been terminated, with the same or different use restrictions than were in place before the termination of your Subscription.

 

 

Section IV-6:  Fees and Service

IOCOM has the right to make your Subscription, the continuation or renewal of your Subscription, or support for IOCOM Software and Services contingent upon your registration and payment of fees to IOCOM.

 

You represent and warrant that all information provided by you to IOCOM in a Registration Form, Order Form or elsewhere is truthful and complete.

 

The amount of the fees and the terms of payment lie within the sole discretion of IOCOM.  IOCOM retains the right, at its sole discretion, unilaterally to change the fees and terms of payment upon the end of a Usage Term or upon your acceptance of an Update.

 

If you elect to obtain a Paid Subscription, IOCOM will send you an invoice or charge your credit card or debit card, pursuant to the terms and conditions of this Core Agreement and any associated IOCOM Registration or Order Form.  If provided for in your Registration or Order Form, IOCOM has the right to obtain, from your designated credit or debit card, a periodic payment for IOCOM Services in advance of the Usage Term for a Subscription.  Should IOCOM determine that you have not timely paid amounts owed to IOCOM, IOCOM may then immediately terminate your Subscription in accordance with the provisions of Section IV-5 above.

 

 

Section IV-7: Password, Account Identifier and Node Name

You may receive a password and account identifier from IOCOM.  You agree that only one individual (that is, one natural person) will ever use any one particular password or account identifier.  That is, more than one person will never use the same password or account identifier.  The same password and account identifier must never be used simultaneously.  Should you ever breach the conditions of this Core Agreement with respect to your Password or Account Identifier, IOCOM may immediately terminate your Subscription in accordance with the provisions of Section IV-5 above.

 

You are responsible for maintaining the confidentiality of your password and account identifier.  You must promptly send a notification to IOCOM of any unauthorized use of your password or account identifier.  Such notification must be sent via email to Security-Breach@iocom.com.

 

You may also be given the opportunity to provide a node name by which you can be identified during a communication session.  You will not use a node name that is pornographic, harmful to minors or otherwise deemed offensive or unprofessional by IOCOM.  IOCOM has the sole and exclusive discretion to determine whether or not a node name is offensive or unprofessional.  Should IOCOM determine that a node name that you have chosen is offensive or unprofessional: IOCOM may then terminate your Subscription in accordance with Section IV-5 above.

 

 

Section IV-8: Notice

Except as otherwise provided in this Core Agreement, a notice will be given to IOCOM when both of the following steps are taken:  A copy of the notice is mailed, via certified mail, postage prepaid, to the following address:

Subscription Officer

inSORS Integrated Communications, Inc. d/b/a IOCOM

111 West Jackson Boulevard

Suite 1412

Chicago, Illinois  60604  USA

and a confirmation copy of notice is sent via facsimile to the following number: (312) 786-9139.

 

A notice to you will be given when a copy of the notice is emailed to the email address set forth in your Registration or Order Form for a Subscription.  IOCOM may change its contact information for notification purposes by sending an email to you with the new contact information.

 

 

 

SECTION V

SURVIVABILITY AND ACKNOWLEDGEMENT

 

APPLICABLE TO ALL PARTIES

 

Section V-1: Survivability

For the avoidance of doubt, the following sections will survive termination of this Core Agreement:

  • Introduction (Section I generally)
  • Further Definitions (Section II-1)
  • Intellectual Property (Section II-4)
  • Confidentiality (Section II-5)
  • Export Controls (Section II-8)
  • Breach (Section II-9),
  • Disclaimers of Warranties and Limitations on Liability (Section II-10)
  • Severability and Waiver (Section II-13)
  • Dispute Resolution (Section II-14)
  • Governing Law (Section II-15)
  • Entire Agreement (Section III-2)
  • Entire Agreement (Section IV-1)
  • Termination of Your Subscription Generally (Section IV-4)
  • Termination of Your Subscription by IOCOM (Section IV-)
  • Password, Account Identifier and Node Name (Section IV-7)
  • Notice (Section IV-8)
  • Survivability (Section V-1)

 

 

Section V-2: Agreement to Be Bound

YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ THIS CORE AGREEMENT AND UNDERSTAND ITS TERMS AND CONDITIONS.  BY CLICKING ON THE “ACCEPT” BUTTON ICON THAT APPEARS WHEN THIS CORE AGREEMENT IS DISPLAYED, BY INSTALLING THE IOCOM SOFTWARE OR BY USING THE IOCOM SOFTWARE OR SERVICES, YOU EXPRESSLY CONSENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS CORE AGREEMENT.